Recently, I was to undertake a project more like a mini one which involves dealing with your internal organisation structure and external parties as well.
Now, reason for this thing to be special, i must say, is i had to treat my internal correspondence to a level of external due to standards they are following. Argument over the standards, keep it aside for a while, but this exercise has taught me some good lessons in understanding the approach needed in advance.
You have to have a design in mind even you are deal with ones inside the organisation. You are portraying your self as the custodian thus requires you to be concrete on your design.
so when we approach for designing, it is required to remember the outlook you should be portraying to your internal organisation structure and to the outsiders.
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